Hotel El ZaguánChiapas · Mexico
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★ 9.3/10 · 297 reviews

Hotel El Zaguán

Colonial character, a spa, and breakfast worth waking up for.

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2 room types Wi-Fi Parking Breakfast Spa
Welcome

A place to stay in San Cristóbal de Las Casas

Hotel El Zaguán Histórico is a 3-star hotel in San Cristóbal de Las Casas, Chiapas, with rooms starting at $49 per night. The property has a spa, a fitness center, a garden, and a sun deck, and free parking is available on-site. Guest rooms look out over the garden or an inner courtyard. Each has a private bathroom, flat-screen TV, coffee machine, and a terrace or patio. The hotel's breakfast has earned particular praise, and the 9.3/10 guest rating across 302 reviews puts it among the more consistent options in the city.

9.3/10
Guest rating
297 reviews
2
Room types
available
$49
Rates from
Per night
★★★
Class
3-star
Is it right for you?

Who it's a good fit for

A well-kept 3-star hotel with a spa, free parking, and a breakfast that regularly draws compliments from guests.

Best for

  • Couples and solo travellers wanting colonial-city character
  • Guests who prioritise breakfast and cleanliness
  • Drivers needing free on-site parking
  • Travellers with mobility requirements

Less suited to

  • Those wanting a large room with a king bed
  • Travellers who skip breakfast and want the cheapest possible rate

Garden, terrace, and sun deck

The outdoor areas include a garden, a patio with outdoor furniture, and a sun deck. Both room categories face either the garden or the inner courtyard, so there is greenery on most sides. It is a workable spot to sit with the complimentary coffee before heading out.

Spa and fitness center

For a 3-star property at this price point, the combination of a spa and a fitness center is relatively uncommon in San Cristóbal de Las Casas. Both are on-site, making this a practical choice for guests who want those facilities without paying resort prices.

Room design and courtyard views

Superior rooms are 18 m² and face either the garden or the inner courtyard, with a patio attached. The Standard Twin is slightly larger at 24 m² and has garden views. Both room types include a terrace, keeping the indoor-outdoor connection consistent across the property.

The rooms

Superior

18.0 m² · 1 queen bed

  • Garden view
  • Inner courtyard view
  • Patio
  • Attached bathroom
  • Flat-screen TV
From
$49 /night
View room

The highlights

Spa & Wellness
Breakfast
Fitness Center
Free Parking
Free Wi-Fi

Amenities at Hotel El Zaguán Histórico

Most popular facilities

  • Non-smoking rooms
  • Free Wifi
  • Free parking
  • Facilities for disabled guests
  • Fitness center
  • Exceptional Breakfast

Great for your stay

  • Private bathroom
  • Parking
  • Free Wifi
  • Terrace
  • Fitness center
  • Shuttle service
  • Non-smoking rooms
  • Free parking

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Garden view

Outdoors

  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden

The location

Guadalupe Victoria, 65 Barrio La Merced, 29240 San Cristóbal de Las Casas, Mexico

Get directions

5 sights nearby, the closest being Etéreo Taller at 120 m; the nearest bus station, OCC /ADO Venta de boletos, is 740 m away.

Things to do nearby

  • Etéreo Tallergallery120 m
  • Museum of Ambermuseum190 m
  • Museo Sergio Castromuseum210 m
  • Catedral de San Cristóbalplace of worship620 m
  • Iglesia de Santo Domingoplace of worship840 m

Getting around

  • OCC /ADO Venta de boletosbus station740 m
  • Collectivo San Juan Chamulabus station940 m

Distances are shown as the crow flies from the property · location data © OpenStreetMap contributors

What guests say
9.3 / 10
across 297 reviews

Across 302 reviews, the property holds a 9.3/10 guest rating. Staff, cleanliness, and comfort are the three themes that consistently come up in the feedback. The breakfast is called out specifically enough to appear in the hotel's own highlights.

Staff friendliness & helpfulness · 11Location in historic district · 5Cleanliness & maintenance · 5Breakfast quality · 4Quiet & peaceful atmosphere · 4
  • Staff9.8
  • Facilities9.3
  • Cleanliness9.6
  • Comfort9.5
  • Value For Money9.5
  • Location9.2
  • Free Wifi8.7

Reviews scoring 9–10: 27 · average 9.8

They wrote about: staff, breakfast, room

Reviews scoring 7–9: 3 · average 8

They wrote about: staff, room, breakfast

Summarised from what guests wrote on Booking partner websites.

Worth knowing

Wi-FiFree
ParkingAvailable
Front desk24 hours
MealsBreakfast available
AccessibilityWheelchair accessible
Luggage storageAvailable
Guests from15 countries
Non-smoking roomsAvailable

Policies & house rules

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Accepted payment methods

Cash

Questions & answers

Where exactly is Hotel El Zaguán Histórico?

The hotel is in San Cristóbal de Las Casas, Chiapas, Mexico. The city is the main base for exploring the surrounding highlands region. The exact street address is best confirmed at the time of booking.

Is breakfast included in the room rate?

The hotel lists an Exceptional Breakfast as one of its headline facilities. Whether it is included in your specific rate or charged separately depends on the rate type you book — check at the time of reservation.

Is free parking available?

Yes. Free parking is available on-site, and accessible parking spaces are also provided for guests with mobility requirements.

Is there a spa at the hotel?

Yes, there is an on-site spa. A fitness center is also available on the property.

What are the room types?

There are two room categories: a Superior room (18 m², one queen bed, garden or inner courtyard view) and a Standard Twin Room (24 m², two twin beds, garden view). Both include a private bathroom, terrace, patio, TV, and coffee machine.

Is the hotel accessible for guests with disabilities?

Yes. The hotel lists facilities for disabled guests among its main features, and accessible parking is available on-site.

What is the Wi-Fi situation?

Free Wi-Fi is available throughout the hotel and in all guest rooms.

Is there a shuttle service?

A shuttle service is available at the hotel. Note that this is listed as an additional charge, so confirm the cost and availability when booking.

How much does a room cost?

Rates start from $49 per night for both the Superior and the Standard Twin Room, depending on dates and availability.

Is the hotel non-smoking?

Yes, the hotel has non-smoking rooms throughout.

Is there a shared lounge or common area?

Yes, the hotel has a shared lounge and TV area, in addition to the outdoor garden, patio, and sun deck.

Can I store luggage at the hotel?

Yes, baggage storage is available at the property, which is useful if you are checking out but have a late departure from San Cristóbal de Las Casas.

Reserve your stay

Ready to book Hotel El Zaguán Histórico?

Indicative rates from $49/night. Check availability & prices
Reservations+529676315507
AddressGuadalupe Victoria, 65 Barrio La Merced, 29240 San Cristóbal de Las Casas, Mexico
Hotel El Zaguán Histórico from $49/night
Check availability